Health Plan Members

Thank you for visiting our site. We understand that you or a family member or friend may have recently scheduled, or have been contacted to schedule, an in-home visit from a Matrix provider. This valuable health visit is a regular part of your health plan’s efforts to keep you healthy and independent at home. As you may know, the results of this visit are shared directly with your primary care provider (PCP) and is also used by your health plan to support your care coordination.

With the recent outbreak of the COVID-19 (coronavirus), we want you to know that Matrix is taking every precaution to ensure your safety and that of your provider. We want you to know that Matrix is proactively screening members during our scheduling calls, confirmation calls and once again when the provider arrives at your door.

If you would like to speak with a member engagement specialist, please call us at: 1-866-968-8919

Additional Resources

To stay up to date and learn more, additional information can be found at the following resources