Giving members the experience they deserve: empathy and trust

Giving members the experience they deserve: empathy and trust

By Ryan Heyborne, MD, MBA, FACEP, Matrix Chief Medical Officer

When it comes down to it, a valuable member experience during our Comprehensive Health Assessment (CHA) is one where the member feels seen, heard, and understood. In other words, the member feels safe enough to share with the visiting clinician whatever is going on with their health and life circumstances that may be impacting their overall well-being.

According to our dedicated network of clinicians living in member communities across the country, it takes genuine empathy in every situation to ensure members have the meaningful healthcare experience they need and deserve.


Building trust to establish meaningful member engagement

The purpose of our proprietary CHA is to assess health and safety, identify and close gaps in care, and offer life-changing services that activate members to manage their own health.

But there’s more to it than just that.

Our clients tell us our unique difference is the compassionate care and conversational approach our clinicians use while conducting the clinical assessments. Read more on what our clinicians are saying by clicking here.

This approach establishes the trust that encourages members to feel comfortable enough to have us in their home and openly ask questions and talk about their health concerns, so that we can get them the best care possible and potentially uncover serious health conditions at the same time.


Convenience is key to uncovering member health insights

It takes insight and action to ensure a positive member experience. But you need to meet members where they are – in their homes and in their health journeys.

We can complement the work of primary care providers (PCPs), by spending more time in member homes and gaining a unique perspective – a CHA visit offers the chance for our clinicians to take anywhere from 45-60 minutes to get a far better picture of the overall health and safety of members than is likely in a doctor’s office setting alone. For members who don’t have an existing PCP, we connect them to their health plan provider who can assist in getting one assigned.

In addition to seeing what members’ real support systems look like, our clinicians thoroughly review current health, medical history, medication adherence, physical environment, social determinants of health (SDOHs), and other risk factors to provide important member health insights.

Redefining compassionate, comprehensive care to enhance health impact

The in-depth patient health information gathered during a CHA helps ensure our clients have clear insight into the challenges and needs their members are facing and that are affecting their ability to live healthier, more fulfilled lives.

For every member we meet, there is always an opportunity to do something that will make a difference. And providing genuine empathy with effective healthcare delivery truly improves health outcomes and positively impacts lives.


From a Patient in Arizona:

“I was having one of the most down days because I was bed-bound. You walked in, and I never knew when the assessment began and when it ended because you were so friendly and kind to me. It was as if a friend had entered my home. You made my whole world change because of the sunshine you brought into my world. I wish I could hug you and thank you a million times for all you have done for me! You are always welcome in my home. What a pleasure to get help from a company that is so wonderful, kind, and caring. I believe everyone should have a Matrix visit. Thank you for your excellent care.”


Learn more about our Comprehensive Health Assessments here.

Celebrating Safe + Sound Week

Celebrating Safe + Sound Week

How Certified Athletic Trainers are Changing Workplace Health and Keeping Employers and Employees at the top of Their Game

It is Safe + Sound Week, August 15 to 21, and we want to applaud our customers who are investing in the health and wellness of their workforces with occupational health initiatives. This annual nationwide event, organized by the Occupational Safety and Health Administration (OSHA), recognizes successful workplace health and safety programs and encourages all organizations to learn more.


A win-win for employers and employees

Occupational health programs are designed to keep workforces healthy and businesses productive. Key offerings can include everything from injury assessment and care, screenings, physical exams and therapy to workers’ compensation management, employee wellness, ergonomic evaluations, and more.

“The benefit of having these resources is you see employees experience enhanced wellbeing in their jobs and employers experience increased productivity from their workforce and a reduction in healthcare costs,” says Matrix Chief Medical Officer, Ryan Heyborne, MD, MBA, FACEP.


Worksite health and safety go hand in hand

As companies continue to recognize the work environment can also affect their employees’ chronic health conditions, and their overall comfort and capabilities as a result, addressing workplace safety is becoming an increasingly important consideration.

“The workplace is starting to be viewed as a social determinant of health. We know that individuals with chronic conditions such as depression, obesity, or diabetes have the potential for higher incidences of job-related injuries, lower productivity, and longer recovery rates,” says Dr. Heyborne. “When employers help employees identify, treat, and implement on-the-job health and safety measures that support their conditions, it improves their quality of life and helps them feel healthier, which can lead to better job satisfaction and outcomes.”


The era of the Certified Athletic Trainer

Today, emphasis is being placed on introducing upstream injury prevention programs versus downstream where companies can face costly injury treatment and case management. And one approach growing in popularity is the use of a Certified Athletic Trainer (ATC), who brings the mindset and methodologies used for years in sports medicine.

“An athlete with a torn hamstring wouldn’t perform at their best on the field, and the same applies for an employee in the workplace,” says Scott Zimprich, Vice President of Product Portfolio at Matrix. “Beginning to think of employees as ‘industrial athletes’ is changing the way organizations implement care in the workplace. These upstream care programs work to prevent injuries before they happen, keeping your industrial athletes safe and at the top of their game.” 

An ATC is a nationally-certified healthcare provider that specializes in injury prevention and musculoskeletal disorders (MSDs). According to the National Athletic Trainers’ Association, more than 70 percent of athletic trainers hold at least a master’s degree, and athletic training students are educated to provide care in prevention, clinical evaluation and diagnosis, immediate and emergency care, treatment and rehabilitation, and organization and professional health and wellbeing1.

“Like an athletic trainer on the field, ATCs can be right on the warehouse floor building relationships and offering work readiness training, such as proper stretching and lifting techniques,” says Zimprich.

In one survey2, after engaging an onsite ATC, employers reported a 50 percent decrease in workplace injury costs, a 25 percent reduction in workers’ comp claims for MSDs, a 25 percent decrease in lost workdays, and a 100 percent favorable ROI for industrial companies. 


Matrix’s systematic and scientific approach

Matrix’s Injury Prevention Program is shifting the paradigm to reduce injury risk and maximize workplace performance with ATCs observing, coaching, and evaluating the root cause of MSDs on three levels – work design, worker, and workplace.

“When you conduct an ergonomic assessment of the job function, match it with the individual employee and their overall workplace environment and what they need to be successful, you are creating a health and wellness culture that better prepares employees for their jobs,” Dr. Heyborne says. “This method incites a level of employee engagement that encourages early reporting to get ahead of any health or safety issues, and by reducing work-related illness and injury, you’re improving the health of your workforce.”

In addition to injury prevention, Matrix serves organizations across the country by delivering comprehensive worksite health services and occupational health programs. To learn more about creating healthier workplaces during Safe + Sound Week, contact our team.



1 – National Athletic Trainers’ Association,
2 – Hall, Craig. “Certified Athletic Trainers Deliver ROI in Occupational Work Settings.

Matrix Announces Sale of Decentralized Clinical Trials Service Line to EmVenio Research

Matrix Medical Network Announces Sale of Decentralized Clinical Trials Service Line to Emvenio Research

SCOTTSDALE, Ariz. and DURHAM, N.C., Aug. 8, 2022 /PRNewswire/ — Matrix Medical Network® (Matrix) and Emvenio Research® (Emvenio) today announced the sale of the Matrix Clinical Trials service line to Emvenio, a leading decentralized clinical trials (DCT) company. The transaction will provide Emvenio with proven DCT capabilities, while allowing Matrix to focus on improving the health and wellness of health plan members, and keeping America’s workers productive and safe, through its design of custom and flexible clinical solutions. Post transaction, Emvenio will deploy additional resources, technology, and capital to continue to grow and scale its clinical trials services both domestically and internationally, making clinical research more accessible, equitable, and effective.

“At the onset of the pandemic Matrix mobilized quickly to provide decentralized clinical trial solutions in support of vaccine and therapy development for COVID-19. We leveraged our skilled clinicians, Mobile Health Clinics, and experienced leaders to adapt traditional clinical trials protocols to better reach and recruit diverse, underserved, and high-risk patients,” said Catherine J. Tabaka, Matrix Chief Executive Officer. “We are incredibly proud of the remarkable work the Matrix Clinical Trials team started during the pandemic and continued to expand upon. I am excited about this transition and look forward to watching the leaders and employees of Emvenio continue to develop and deliver decentralized clinical trial solutions that best serve those patients who most need access to new treatments.”

“The leaders of Matrix Clinical Trials showed leadership, agility, creativity, and perseverance in building a decentralized clinical trial organization from the ground up,” said Keith Henthorne, Emvenio Chief Executive Officer. “I look forward to working closely with these leaders in order to build upon this solid foundation established by Matrix and to continue making clinical trials more accessible to diverse populations throughout the world. To ensure continued access to clinical trials for the patients who need it most, many Matrix employees and leaders will be a part of the Emvenio team going forward. I am proud to be working alongside strong leaders like Dr. Daniel Castillo and Thad Wolfram, amongst others, and look forward to growing the company with them.”

About Matrix Medical Network
Matrix Medical Network has provided expert care and health services to millions of at-risk individuals where they live and work for more than 20 years. The organization’s network of approximately 4,000 clinicians meets individuals wherever they are, to assess their health and safety, identify and close care gaps, and offer life-changing services that activate them to manage their own health.

Matrix offers customizable solutions across distinct lines of business via in-home visits, telehealth, on-site support at medical facilities and businesses, and Mobile Health Clinics.

*Matrix Medical Network is the registered trademark of Community Care Health Network, LLC.

Introducing a Fully Integrated Primary Care & Occupational Health Solution

Introducing a Fully Integrated Primary Care and Occupational Health Solution

Workplace health has taken on a new meaning since the spring of 2020. As we continue to navigate the pandemic, more employers are embracing on-site and near-site health services and different care delivery solutions to protect the safety and well-being of employees, while also improving their convenient access to quality care.

To meet the growing need, Matrix Clinical Solutions and Crossover Health have collaborated to provide a joint primary care and occupational health solution. This integrated service offering combines Crossover’s Advanced Primary Health model, inclusive of primary care, physical medicine, mental health and more, with Matrix’s occupational health, urgent care, and embedded laboratory solutions. In addition, this unique collaboration offers employers a nationwide fleet of state-of-the-art mobile health clinics that offer quick and convenient quality care when and where it is needed.

Now, employers can work with a single source to meet a broad range of employee health, safety, and wellness needs, including:

  • Primary Care
  • Urgent Care
  • Mental Health
  • Occupational Health
  • Preventative Care
  • Physical Therapy
  • Wellness Events
  • Virtual Care
  • Labs, Tests & Screenings

“Since the pandemic, demand has skyrocketed for services to protect employee health and well-being. The new partnership between Matrix and Crossover enables us to provide employers with a comprehensive health solution that leverages on-site clinics, virtual care, mobile units, and lab services to serve the needs of workplaces and workforces nationwide,” said Daniel Castillo, M.D., M.B.A., Matrix Chief Medical Officer and Group President.


Streamlining Workplace Health and Safety 

Industry research1 shows that employer-sponsored health services are growing in both prevalence and scope. Nine out of ten employers support worksite clinics to improve access to care, quality of care, patient satisfaction, and productivity.

Yet, it’s often challenging for employers to manage multiple health vendors to meet the diverse spectrum of employee needs, while also improving access to quality care and the convenience of care delivery. The integrated Matrix and Crossover solution offers a streamlined process by providing employers a single source to develop and implement a customized health and safety strategy.

Both Matrix and Crossover operate in all 50 states and together have more than 6,000 clinicians. We share a dedication to patient-centered care through preventative health and foundational primary care, and occupational medicine, along with deep expertise in employer-sponsored healthcare. We look forward to rolling out the new offering and working with employers to elevate workplace health and wellness.


1 Mercer: worksite health centers 2021 survey report.

Catherine J. Tabaka Named CEO of Matrix Medical Network

Catherine J. Tabaka Named CEO of Matrix Medical Network

SCOTTSDALE, AZ, July 19, 2022 — Matrix Medical Network® (Matrix) today announced the appointment of Catherine J. Tabaka as Chief Executive Officer (CEO). Ms. Tabaka joined Matrix in 2021 and has served as interim CEO of the company since February of this year. For more than 20 years, Matrix has met individuals where they live and work to assess health and safety, identify and close care gaps, and offer life-changing services that empower them to better manage their own health.

Ms. Tabaka joined Matrix in June 2021 as Chief Operating Officer, bringing nearly 30 years of experience in driving commercial excellence, leading change, and executing exceptional organizational management. While serving as Chief Operating Officer, Ms. Tabaka provided strong leadership and direction that evolved Matrix’s way of operating, reinforced Matrix’s mission, and laid the groundwork for “One Matrix” culture.

After conducting an external search for a CEO the Matrix Board of Directors concluded that Ms. Tabaka is the best candidate to lead Matrix’s next chapter and the Board is confident that she will deliver on Matrix’s mission to positively impact the health and wellness of as many people as possible.

“Catherine is an accomplished healthcare executive with deep experience in driving operational, commercial, and financial performance,” said Brian Morfitt, Matrix Chairman of the Board. “She has done an outstanding job partnering across Matrix to navigate leadership transitions while instilling confidence and advancing the business forward with certainty. We look forward to Catherine’s leadership as Matrix enters its next stage of growth.”

Prior to joining Matrix, Ms. Tabaka was the President and CEO of Sodexo Healthcare in North America, the largest business unit for Sodexo worldwide. She also held global portfolio and commercial leadership roles at Hill-Rom Holdings, Inc., a leading global medical technology company, and at General Electric Corporation, where she spent two decades in their financial services and healthcare divisions in North and South America, Western and Eastern Europe, the Middle East, and Asia.

“It is an honor to be named CEO of an organization with such incredible potential. Our talented Matrix team will continue to progress, delivering on our mission to positively impact as many lives as we can, providing high-quality healthcare services, and improving the health of the patients and communities we serve,” said Ms. Tabaka. “Together, we will redefine operational excellence, accelerate growth, and nurture a diversified portfolio of offerings, all while continuing to provide expert care to all of the individuals and customers we serve.”


About Matrix Medical Network

Matrix Medical Network has provided expert care and health services to millions of at-risk individuals where they live and work for more than 20 years. The organization’s network of approximately 4,000 clinicians meets individuals wherever they are, to assess their health and safety, identify and close care gaps, and offer life-changing services that activate them to manage their own health.

Matrix, in partnership with its expert clinical advisory panel, offers customizable solutions across distinct lines of business via in-home visits, telehealth, on-site support at medical facilities and businesses, and mobile health clinics.

*Matrix Medical Network is the registered trademark of Community Care Health Network, LLC.


Protecting Frontline Retail Workers During the Pandemic


Protecting Frontline Retail Workers During the Pandemic

Matrix Clinical Solutions, a leader in convenient access to quality healthcare, provides mobile, urgent, and preventative care services to employees and communities, wherever they live or work.

As COVID-19 began sweeping the globe, our reliance on e-commerce escalated like never before. Suddenly, online retail became the safest – and sometimes only – way for many people to obtain essential products and services. Retail workers stepped up to meet the huge demand despite uncertainty and potential risks.

From the onset, one e-commerce giant took swift action to help keep employees protected. Initially, the company worked with smaller health networks and local pharmacies to provide testing, and later, vaccinations. But with thousands of employees working across distribution centers nationwide, the online retailer needed more agile, broad-scale support.


The Advantage of Mobile Clinics

To meet employee health needs quickly and efficiently, the retailer partnered with Matrix Clinical Solutions and our nationwide fleet of Mobile Health Clinics. It began with a pilot program in Arizona that soon expanded to 120 locations throughout the country.

Matrix clinicians administered 9,400 COVID-19 vaccinations at 275 events to company employees and family members. Each mobile clinic had the ability to serve 10 patients per hour and often our Mobile Health Clinics were able to park and provide services right outside our client’s front or back door (making it very convenient for patients to access the care they needed). We also provided increased access with 

additional employee health clinics set up inside the facilities. If a particular location or geographical region required additional support to address a surge in cases, our care teams were able to easily deploy and travel to meet the need.

“Throughout the pandemic, our partners have relied on us to provide the clinical guidance and health solutions needed to protect their workforces and business operations,” said Matrix Chief Medical Officer and Group President, Daniel Castillo, M.D., M.B.A. “These companies have committed to educating and supporting their employees. Working together, we have been able to reduce the risk of infection and keep employees safe.”

The reach of our care delivery has gone far beyond the facility floor. Employees who were informed and vaccinated helped prevent spread of the virus among friends and family members, keeping communities safer as we continued to fight the pandemic.

Our Focus on Delivering a Patient-Centric Solution to Recruit and Retain Hard-to-Reach Populations

Our Focus on Delivering a Patient-Centric Solution to Recruit and Retain Hard-to-Reach Populations

Patient recruitment and retention in rare diseases can be particularly challenging due to widely distributed and hard-to-find patient populations, the burden of participating in a trial, and skepticism of the health care system overall. These challenges are often exacerbated by lengthy journeys to diagnosis or repeated failed clinical trials. Matrix Clinical Trials and the PPD clinical research business of Thermo Fisher Scientific work closely together to provide flexible and rapidly executed decentralized clinical trial solutions to address these issues.

Recently a subject in a biopharmaceutical company’s clinical trial investigating a rare disease expressed frustration following an in-home trial visit. His bloodwork was not viable for use in the trial and needed to be repeated, but the individual felt uncomfortable with another in-home visit – and was at risk of not continuing in the trial. By activating a Mobile Health Clinic and study staff close to the subject’s home, he was comfortable with the solution and continued the trial.

Click here to read more about how providing a mobile site close to the subject put the trial subject at ease and avoided a potential dropout in a patient population that is challenging to recruit and retain.

– Kellie Matusofsky, Senior Director, Clinical Trial Operations

How Matrix partnered with a State Health Department to provide convenient access to life-saving treatments statewide


How Matrix partnered with a State Health Department to provide convenient access to life-saving treatments statewide


  • Over the course of the pandemic, COVID-19 cases have overwhelmed hospital emergency departments, however this state was facing a dire situation with more than 90% of its surgical and intensive care unit beds in use
  • Monoclonal antibody treatment has helped reduce illness severity, hospital admissions, and death for high-risk patients with COVID-19; treatment must be administered within 10 days of initial symptoms to be effective. While the Federal government was providing the life-saving drug, the challenge for States was to deploy it rapidly and – even more importantly – equitably.
  • People in underserved communities had limited access to care and needed timely treatment – particularly in rural regions with few providers and care facilities capable of administering the life-saving drug


Matrix, a leader in population health management, partnered with a State public health department to rapidly bring convenient access to treatment directly to underserved communities, using Mobile Health Clinics:

  • Mobilization– Matrix deployed eight Mobile Health Clinics, often moving every two weeks to serve areas of highest transmission
  • Treatment– Each mobile clinic was staffed by experienced clinicians who first administered the treatment, then observed patients for an hour to ensure their comfort and safety. Many patients felt better within 24-48 hours and continued recovering at home
  • Privacy and security– Patients received the intravenous treatment in one of three private exam rooms.

8 Mobile Health Clinics

Deployed to underserved communities across the state

18 Sites

Providing patient care and monoclonal antibody treatment

2,500 Patients

Served with quality care

“Our care teams and mobile clinics were not only bringing life-saving treatment to patients who may not otherwise have received it, we were also helping to address health disparities further exacerbated by the pandemic.”

– Daniel Castillo, M.D., M.B.A., Matrix Chief Medical Officer and Group President

State-of-the-Art Mobile Fleet Brings Critical Care Services and Health Innovation to Minnesotans in Underserved Metro Communities


State-of-the-Art Mobile Fleet Brings Critical Care Services and Health Innovation to Minnesotans in Underserved Metro Communities

For more than twenty years, Matrix has helped America stay healthy by providing life-changing healthcare services to individuals wherever they are. This was especially true during the pandemic, when Matrix brought critical healthcare to populations across the US. In Minnesota, Matrix partnered with the Minnesota Department of Health to rapidly deploy mobile clinics to deliver critical COVID-19 services, namely COVID-19 vaccinations and monoclonal antibody treatments. This partnership, and the services delivered, are consistent with Matrix’s vision of ensuring equal access to comprehensive quality care, for everyone, everywhere.

Providing vital healthcare services to underserved communities is a challenge in the best of times. Compound this with the surge of COVID-19 cases and sub-zero temperatures, and you have a sense of the complex challenge the state of Minnesota faced during the most recent wave of the pandemic.

Reducing Severe Illness and Hospitalizations  

Prior to the Mobile Health Clinics, patients in some areas traveled up to 300 miles to get monoclonal antibody treatment. However, with the strategically placed mobile clinics, many residents were able to get treatment right in their own neighborhood. To date, more than 3,000 residents have received the monoclonal antibody treatment through the mobile clinics.

“Matrix is uniquely positioned to help because we can travel with experienced clinicians and state-of-the-art equipment to assist people who might not otherwise receive timely treatment,” said Daniel Castillo, M.D., M.B.A., Matrix Chief Medical Officer and Group President. “Once treated, patients can continue recovering at home, easing the strain on overcrowded health facilities and staff.”

Each mobile clinic has three rooms for patient care and privacy. The intravenous treatment must be administered within 10 days of symptom onset and takes about two hours to complete. After treatment, many patients report feeling better within 24-48 hours.

Focusing on Patient Care and Comfort

In addition to the convenience, Matrix staff is also helping patients overcome language barriers. Several clinicians speak to patients in their native language, including Spanish, Somali and Hmong. Interpreters are also available to help patients feel more at ease.

Creating a positive patient experience is a priority for the Matrix team. “We recently received a phone call from a patient treated at one of our mobile clinics in Minnesota. She lives with multiple sclerosis and also previously had a stroke,” noted Matrix Clinical Director Meg Reese. “The patient said she felt taken care of from the moment she arrived in the parking lot, where our crew member helped her out of the car and into the clinic. She complimented the staff’s dedication to patient care and described them as being the ‘best ever’ at what they do. Comments like that are so rewarding and fuel our passion to help.”

Thermo Fisher Scientific Enhances Clinical Research Solutions in Collaboration with Matrix Clinical Trials

Thermo Fisher Scientific Enhances Clinical Research Solutions in Collaboration with Matrix Clinical Trials

Mobile research – sites an innovative decentralized trial solution – ease barriers to patient participation, improve trial enrollment  

The PPD clinical research business of Thermo Fisher Scientific Inc., the world leader in serving science, and Matrix Clinical Trials, a Matrix Medical Network offering, are collaborating to bring clinical trials to patients with an innovative decentralized clinical trial (DCT) solution. The business is deploying state-of-the-art Matrix mobile research sites and expert clinical staff across the U.S. to help identify, recruit and retain trial participants, while ensuring a positive patient experience. At the same time, the two companies are exploring opportunities to expand the collaboration to additional geographies.

Thermo Fisher’s clinical research business is the only clinical research organization (CRO) to use Matrix’s virtual principal investigator network coupled with mobile sites as a stand-alone transportable clinical trial operation. The collaboration demonstrates Thermo Fisher’s continuing commitment to advance decentralized trial solutions for customers and patients.

“We are proud to be a source for one of the latest clinical innovations to enhance patient-centric trial participation,” said Tim Rich, vice president, digital and decentralized solutions, clinical research, Thermo Fisher. “Mobile sites are a key component of our sought-after portfolio of hybrid and decentralized clinical trial capabilities. With Matrix’s experienced teams of clinicians and ready-to-deploy mobile sites, we are able to reach a broader range of participants, including in previously under-represented and under-served communities, without requiring them to travel to traditional investigator sites far from their homes.”

To view a video of Tim Rich commenting on the collaboration, visit mobile research sites.

Thermo Fisher’s clinical research business provides flexible decentralized trial solutions developed across multiple therapeutic areas. The goal is to increase patient diversity and access, and to improve the patient experience, resulting in time efficiencies and data quality enhancements that can help speed development timelines. These services reduce the burden for patients to participate in clinical trials, while providing customers with greater geographic reach through reduced reliance on brick-and-mortar site locations, more timely access to data, improved quality and consistency, and better patient engagement.

“Matrix is very excited to partner with such an innovative CRO in the decentralized clinical trial space,” said Thad Wolfram, president of Matrix Clinical Trials. “We have been enabling decentralized clinical trials and working together since the beginning of the pandemic, using our mobile sites as a critical component to diversifying clinical trial participant populations. As we’ve seen over the last year, these innovative offerings are providing a growing benefit across varying therapeutic areas to reach underserved and geographically diverse trial populations. Our novel collaboration with Thermo Fisher strongly aligns with both organizations’ vision of advancing life-saving clinical research and improving health outcomes for study participants.”

About Thermo Fisher Scientific

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit