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Matrix Medical Network Salutes Frontline Caregivers During Extended Nurses Month

Matrix Medical Network Salutes Frontline Caregivers During Extended Nurses Month

As the COVID-19 pandemic continues to rage, recognizing selfless contributions of nurses is more important than ever

The American Nursing Association recently extended the traditional National Nurses Week to a month of recognition in May to provide the opportunity to continue to elevate the nursing profession. While Nurses Week is always a cause for celebration of healthcare’s frontline caregivers, this year it has taken on special meaning during the extended month long recognition. It is taking place while the U.S. is deep in the throes of battling the COVID-19 novel coronavirus, which is having a devastating health and economic toll on the country.

“Nurses hold a wonderful contradiction: to be able to walk alongside another person during their moments of vulnerability requires a special type of selflessness and strength,” said Keith Henthorne, Chairman and CEO of Matrix. “Our nurses demonstrate this selflessness and strength daily, but especially during this COVID-19 crisis. The bravery, commitment and willingness to be on the front line of care is to be admired and celebrated.”

In normal times, Matrix’s extensive network of nurses visit patients in their homes or neighborhoods to deliver a breadth of high-quality clinical services to many who may be otherwise disconnected from the healthcare system. Matrix nurses also expend a great deal of their effort on patient activation to ensure health plan members become and remain engaged in their own care.

Since social distancing requirements have caused Matrix to reduce the number of face-to-face contacts its nurses are making to help flatten the curve on the spread of COVID-19, they are expanding their use of telehealth to ensure member needs are met without the risks inherent in direct contact.

Another way Matrix is addressing the pandemic and helping re-open the economy is by deploying its fleet of mobile clinics to help protect employees and create additional healthcare access to those working at essential distribution centers and food manufacturing facilities like Tyson Foods. Once again, Matrix’s nurses are on the front lines to provide an extra benefit that can bring peace-of-mind to employees as they return to work.

“There has been so much well-deserved focus on the extraordinary contributions of nurses during this pandemic,” Henthorne said. “I would like to recognize all nurses and I want you to know we are grateful for everything you do to make a difference in the lives of others and for your faithful and diligent service.”

Nurses rarely receive the credit they deserve for all they do. This year COVID-19 has made them more visible, but in reality, they are doing the same things they do every day of every year. We encourage everyone to take a few moments to think about their contributions, send them a note, write an encouraging post on social media, and generally give a shout-out to all the nurses who make the American healthcare system work.

If you are interested in a career opportunity with Matrix, click here.

 

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Tyson Foods Partners with Matrix Medical Network to Provide On-Site Healthcare Services

Tyson Foods Partners with Matrix Medical Network to Provide On-Site Healthcare Services

Company continues implementing measures to ensure the health and safety of its team members

SPRINGDALE, Ark., April 30, 2020 (GLOBE NEWSWIRE) — Tyson Foods, Inc. (NYSE: TSN) is partnering with Matrix Medical Network (Matrix), a leading clinical services company, to help ensure the safety and health of their team members and contractors as the company begins to reopen some facilities. Matrix operates a network of locally based clinical providers and a fleet of mobile health clinics to provide community-based services with advanced diagnostic capabilities and enhanced care options.

When Tyson Foods begins to reopen idled facilities, it will be with the support of Matrix to further help protect the people who work in Tyson facilities, creating additional healthcare access when it comes to their individual health needs.

Matrix will provide the following at select facilities:

  • Diagnostic (PCR) testing of team members for COVID-19
  • Daily on-site clinical screening support at Tyson facilities to help ensure a safe working environment
  • Assistance with the environmental design of Tyson facilities to mitigate the risk of COVID-19 spread
  • Team member access to nurse practitioner care with access onsite or through a mobile health clinic
  • Employee education and support for personal health goals or concerns

“Tyson is committed to implementing all possible measures to protect our team members,” said Hector Gonzalez, Senior Vice President of Human Resources for Tyson Foods. “We want to reopen our previously idled facilities, but also want to instill confidence in our workers and reassure them that we care deeply about their individual health needs. Our partnership with Matrix Medical Network will allow us to take additional precautions to help keep our employees safe.”

We are deploying medical clinics at a number of Tyson facilities around the U.S. Additionally, the first deployment of mobile medical clinics will be on-site at Tyson Foods facilities in Louisa County, Iowa; Waterloo, Iowa; Logansport, Indiana; and Pasco, Washington, and several other locations to be determined. Additional medical clinics and mobile medical clinics will be deployed at Tyson facilities as needed.

“It’s a critically important time for us to come together to ensure each other’s health, safety, and stability,” said Dr. Daniel Castillo, Chief Medical Officer for Matrix Medical Network. “As the largest food company in the U.S., Tyson’s top priorities include protecting the health and safety of its workers, while also making sure America’s families have food to eat. At Matrix, our services are structured to provide an extra benefit that can bring peace-of-mind to Tyson team members as they return to work.”

Tyson Foods formed a coronavirus task force in January and has implemented numerous measures to protect workers. The company’s efforts have included:

  • Taking worker temperatures and installing more than 150 infrared walkthrough temperature scanners in its facilities.
  • Requiring and supplying facial protection.
  • Widespread hand sanitizer stations.
  • Implementing social distancing measures, such as installing workstation dividers, providing more breakroom space, erecting outdoor tents for additional space for breaks where possible, and staggering start times to avoid large gatherings as team members enter the facility.
  • Relaxing its attendance policy to encourage workers to stay at home when they’re sick and eliminating the waiting period for eligibility on short-term disability benefits, so workers can receive pay while they’re sick with the flu or COVID-19.
  • Increasing short-term disability coverage to 90% of normal pay until June 30, 2020, for team members who are unable to work due to illness, as another way of encouraging team members to stay home when they are sick.

About Tyson Foods
Tyson Foods, Inc. is one of the world’s largest food companies and a recognized leader in protein. Founded in 1935 by John W. Tyson and grown under three generations of family leadership, the company has a broad portfolio of products and brands like Tyson®, Jimmy Dean®, Hillshire Farm®, Ball Park®, Wright®, Aidells®, ibp® and State Fair®. Tyson Foods innovates continually to make protein more sustainable, tailor food for everywhere it’s available and raise the world’s expectations for how much good food can do. Headquartered in Springdale, Arkansas, the company has 141,000 team members. Through its Core Values, Tyson Foods strives to operate with integrity, create value for its shareholders, customers, communities and team members and serve as a steward of the animals, land and environment entrusted to it. Visit WWW.TYSONFOODS.COM.

About Matrix Medical Network
Matrix Medical Network is a leading clinical services organization supporting the needs of at-risk populations by improving access to care. Matrix has worked with millions of individuals across the country to assess and help them manage their health risks through a team of more than 3,000 clinicians and fleet of mobile health clinics. The company’s unmatched network of healthcare professionals meets individuals where they live and work to assess health and safety, identify and close care gaps and offer life-changing services that support them in managing their health.

Matrix has deep roots in clinical assessment and care management services that improve health outcomes, while helping organizations manage risks and connect individuals to more options for the care and support they need. Matrix combines leading-edge technologies and proprietary platforms to harness the massive amounts of data captured to drive better clinical decision-making, improving outcomes and satisfaction while reducing the cost of care. For more information, visit www.matrixmedicalnetwork.com.

Media contact:
Gary Mickelson
(479) 236-9022


BioIQ and Matrix Medical Network Unveil Back-to-Work COVID-19 Testing Program for US Employers

BioIQ and Matrix Medical Network Unveil Back-To-Work COVID-19 Testing Program for US Employers

The employee analytics, engagement, monitoring and testing solution is designed to protect workers and foster confidence as employers lay out plans for workforce re-entry.

ATLANTA, April 29, 2020 –  BioIQ, a healthcare engagement and clinical adherence technology platform company, and Matrix Medical Network, a clinical leader in supporting the needs of at-risk populations, announce the availability of a COVID-19 testing, testing protocol, assessment and monitoring program for US employers as the country lays out plans to bring employees back to work. With clinical oversight provided by Matrix’s national array of locally based providers paired with BioIQ’s comprehensive technology and testing platform, the two companies provide a robust solution that is designed to protect workers as the US readies for its first steps in re-opening the country.

To keep employees safe and provide a framework of confidence for employers, the BioIQ and Matrix offering includes multiple workflows that enable COVID-19 testing at employer locations around the country, as well as community, retail, and drive-through testing sites. Joint capabilities include:

  • a COVID-19 testing platform and integrated lab network, including RT-PCR SARS-CoV-2 diagnostic testing and quantitative lab-based IgM/IgG antibody testing
  • CDC-driven virtual assessments for testing eligibility
  • a national network of over 3,000 clinicians
  • availability of onsite state-of-the-art mobile health clinics
  • on-premises fever and symptom checking
  • telehealth clinical guidance
  • employee population analytics, inclusive of social determinant of health (SDOH) data
  • omni-channel employee engagement and navigation tools

“We recognize that different employers and industries require different solutions to get their particular populations back to work,” said BioIQ CEO Justin Bellante. “Working in concert with Matrix, our Public Health Advisory Board, and leading epidemiologists, BioIQ has developed testing protocols for healthcare workers, emergency responders, critical infrastructure, and specific industries—including retail, manufacturing, food services, transportation, logistics, power, and technology—to meet their specific needs.”

Beyond simple one-size-fits-all testing, the BioIQ platform in combination with Matrix’s robust national clinical network, provides a solution for getting back to work immediately and keeping employees safe and productive at work as the pandemic evolves over the coming months and quarters. In accordance with CDC, state, and local guidelines, prioritization remains on healthcare workers, essential infrastructure, and vulnerable populations.

“Matrix is proud to partner with BioIQ to bring the most comprehensive clinical support and services to employers,” said Keith Henthorne, Matrix Chairman and CEO. “Running a business during a pandemic presents many unique challenges, especially for companies with a densely-concentrated workforce such as those with distribution centers and manufacturing facilities. Utilizing our national network of providers, Matrix is collaborating with employers to apply practices to keep employees safe and operations productive. Our on-site clinical staff can quickly identify and manage at-risk employees and, with BioIQ’s COVID-19 testing platform, help them stay safe and healthy.”

BioIQ and Matrix have partnered based on the organizations’ shared goal of improving outcomes through the convenient delivery of care where individuals live and work. As urgency to bring employees back to work mounts, these consequential offerings offer employers specific guidance on how to do so safely and effectively. To learn more about the back-to-work COVID-19 testing solution or broader employer health and wellness solutions and partnership, contact BioIQ at 888-818-1594 or at https://www.bioiq.com/covid-19-solution/, or contact Matrix at 877-564-3627 or www.matrixmedicalnetwork.com.

About BioIQ
BioIQ is a healthcare engagement and clinical adherence technology platform company that is redefining the way payers, employers, and consumers navigate and connect with the US healthcare system. BioIQ leverages consumer analytics, real-time program intelligence, omnichannel personalized engagement strategies, and an extensive ecosystem of healthcare partners to provide a comprehensive view of individuals throughout their health journey and engage them to get testing and care that leads to healthier outcomes.

With more than a decade of healthcare industry experience and a first-of-its-kind health connectivity platform, BioIQ is uniquely positioned at the convergence of population health and the consumerization and retailization of healthcare to drive the shift to value-based care for payers and employers. Since 2005, BioIQ has launched thousands of successful health testing programs serving millions of participants. For more information, visit www.bioiq.com.

About Matrix Medical Network

Matrix Medical Network is a leader in supporting the needs of at-risk populations. Matrix has worked with millions of individuals across the country to assess and help them manage their health risks through a network of more than 3,000 clinicians and fleet of mobile health clinics. The clinical services organization’s unmatched network of healthcare professionals meets individuals where they live and work to assess health and safety, identify and close care gaps and offer life-changing services that activate them to manage their own health.

Matrix has deep roots in clinical assessment and care management services that improve health outcomes, while helping clients manage risks and connect individuals to more options for the care and support they need. Matrix combines leading-edge technologies and proprietary platforms to harness the massive amounts of data captured to drive better clinical decision-making, improving outcomes and satisfaction while reducing the cost of care. For more information, visit www.matrixmedicalnetwork.com.

Contacts:

Charles King
Chief Marketing Officer
BioIQ
805-504-8586 x7
cking@bioiq.com

David Goodspeed
Director, Marketing & Communications
Matrix Medical Network
480-286-1311
david.goodspeed@matrixmedicalnetwork.com


Matrix Medical Network Launches Targeted Telehealth Visits

Matrix Medical Network Launches Targeted Telehealth Visits

Clinical services organization deploys virtual visits to allow maximum reach to engage and
access health plan members around the country

SCOTTSDALE, Ariz. (April 3, 2020) – As the COVID-19 pandemic continues to affect the entire U.S. population on some level, people at highest risk are older Americans and those with multiple chronic conditions. With states implementing stay-at-home orders and the likelihood of seclusion extended into the foreseeable future, Matrix Medical Network (Matrix) announced today that it has launched telehealth visits to help health plan members across the country to prepare and cope during the pandemic.

Knowing that these members have now been urged not to leave their homes, or to have visitors that might put them at greater risk, Matrix now offers the ability for its healthcare providers to visit with health plan members virtually.

“The COVID-19 pandemic has accelerated the need for this type of service; we’ve answered the call from many of our clients on a need to find alternative ways to support their members,” said Keith Henthorne, Chairman and CEO of Matrix. “Until the time when in-home visits can resume, telehealth visits offer an opportunity to connect with health plan members who need our help, allowing us to address member COVID-19 concerns while completing a comprehensive health assessment.”

Matrix has implemented a targeted program that uses its proven clinical excellence to help members not only identify the signs and symptoms of COVID-19, but to address concerns about their care and well-being. That includes ensuring they have taken the steps to secure a sufficient supply of their medications, learning coping strategies for loneliness and depression, and helping them initiate and navigate the necessary care management and community referrals that are available to help them access health services, food and supplies in this time of need. Additionally, Matrix providers can connect members with the resources and benefits that are readily accessible from their health plan. Now more than ever, Matrix is helping this population get informed about safe practices and ensure they become active in protecting their health during these difficult times.

“In light of this national crisis, telehealth capabilities quickly rose to the top as a capability we needed to provide to ensure member well-being while serving the needs of our clients,” said Ian Worden, Chief Information Officer for Matrix. “Our teams came together quickly to enable real-time, secure audio and video communication in combination with our proprietary clinical platform allowing our providers to address COVID-19 concerns as part of completing this essential virtual visit.”

In these unprecedented times, health plans now have the ability to deliver an invaluable and convenient virtual experience to their members. Additionally, Matrix continues to seek ways to bring value to the members and communities it serves, while coordinating with its health plan and health system clients, to ensure the safety of its providers and members across the country.

The Centers for Medicare and Medicaid Services (CMS) recently released a memorandum on the Health Plan Management System (HPMS) pertaining to COVID-19 and the use of telehealth. Additionally, under the 1135 waiver authority and the Coronavirus Preparedness and Response Supplemental Appropriations Act, CMS expanded the use of telehealth and encouraged its application where possible.

About Matrix Medical Network

Matrix Medical Network helps health plans and providers create an affordable, patient-centered approach to successfully navigating value-based care. The clinical services organization’s unmatched network of healthcare professionals meets difficult-to-engage members where they are to assess health and safety, identify and close care gaps and offer life-changing services that activate them to manage their own health. Matrix then uses AI and machine learning to harness the massive amounts of data captured to drive better clinical decision-making, improving outcomes and member satisfaction while reducing the cost of care and delivering unparalleled ROI. For more information, visit www.matrixmedicalnetwork.com

Media contact:

Marcia Rhodes, Amendola Communications for Matrix Medical Network
mrhodes@acmarketingpr.com
480.664.8412 ext. 15

 

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Matrix Featured as an Active Employer During the COVID-19 Pandemic

Matrix Featured as an Active Employer During the COVID-19 Pandemic

Matrix Medical Network joins Glassdoor’s list of 33 companies eager to hire amid COVID-19

During the COVID-19 pandemic many people may find themselves in difficult situations, especially in the workplace as the coronavirus disrupts the American economy. Despite this uncertainty, Matrix Medical Network continues its commitment to reaching health plan members across the country and was recently featured by Glassdoor as one of 33 companies eager to hire amid COVID-19.

The article, which features Matrix among hospitals, health care services and additional organizations that are actively hiring, highlights several open positions at Matrix for nurse practitioners, physician assistants, medical coders, contact center representatives and many more career fields across the country.

Now more than ever, Matrix is dedicated to serving vulnerable populations, including older Americans and those with chronic conditions who are at the highest risk of suffering severe illness and who are often the most difficult health plan members to reach.

Matrix providers are uniquely positioned to make an impact on these populations by meeting them in the safety and comfort of their homes where clinicians are then able to provide valuable care, education and resources. During the current COVID-19 pandemic, these in-home visits serve not only to inform of best practices and CDC guidelines for preventing the spread of the virus, but also eliminate the need for members to leave their home and enter high-contagion areas.

By continuing to expand its network of 3,000+ nurse practitioners in the field and additional corporate and clinical support staff in Scottsdale, Arizona and Largo, Florida, Matrix continues its commitment to bringing care directly to members where they live.

Learn more about the innovative and collaborative work culture you can discover at Matrix by visiting our careers page or view our open positions across the country.



Matrix Medical Network’s In-Home Visits Help High Risk Seniors Stay Informed and Safer During COVID-19 Pandemic

Matrix Medical Network's In-Home Visits Help High Risk Seniors Stay Informed and Safer During COVID-19 Pandemic

Clinical services organization deploys nationwide network of providers to visit with hard-to-reach populations, armed with screening tools to keep both the provider and member safe.

SCOTTSDALE, Ariz. (March 18, 2020) – While the COVID-19 pandemic is affecting the entire U.S. population at some level, people at highest risk are older Americans and those with multiple chronic conditions (source: Centers for Disease Control and Prevention). Knowing that these are also the most difficult health plan members to reach, Matrix Medical Network (Matrix) has implemented a targeted COVID-19 program that uses its proven clinical excellence to balance the social isolation that vulnerable seniors may be feeling during the pandemic. Now more than ever, Matrix nurse practitioners (NPs) are helping this population become informed about safe practices and ensure they become active in protecting their health during these difficult times.

“Much of the information coming from government and healthcare sources is being delivered and shared online,” said Laura Jonsson, senior vice president of clinical services at Matrix. “Yet older Americans, currently considered to be the highest-risk population, often get their information from television, radio and newspapers so they may be missing vital steps to protect themselves. By going into their homes and sitting with them face-to-face, our NPs not only deliver important information and ensure members understand what to do to avoid acquiring the virus, they can also look around the home to make sure members have adequate food and medical supplies, uncover any social determinants of health issues that might put them at greater risk and generally ensure they’re prepared to follow the CDC’s guidelines.”

The key to success is Matrix’s 3,000+ licensed NPs who are dedicated to bringing care and compassion to the individuals they see every day despite working now in very uncertain times. The NPs visit with members in the safety and comfort of their own homes while building a trusted relationship with them. These relationships will enable them to bring vital accurate information to many in the high-risk group. It also avoids the need to seek this information by visiting a potential high-contagion area such as their primary care physician’s office. Matrix is committed to screening practices that help ensure the safety of the members they see every day as well as their own providers.

Although anyone is susceptible to acquiring COVID-19, early data showed higher death rates for people in their 60s, 70s and 80s (source: Bloomberg). According to the CDC, seniors are most susceptible because 85% of adults over the age of 65 have at least one chronic condition such as arthritis, cardiovascular disease, chronic obstructive pulmonary disease and diabetes, which exacerbates the effects of COVID-19 by creating medical complications. Seniors who are not receiving care in a skilled nursing facility (SNF), assisted living community or other group situation are often socially isolated as well, which means if they have been exposed to COVID-19 they may not have quick access to care.

“The Internet is filled with all types of misinformation, and even if members didn’t see it directly themselves, it may have been passed along to them through email or a well-meaning friend or family member,” Jonsson said. “We try to make sure that by the time the visit is over members understand what to do as well as what not to do so they can remain safe in their homes until the danger has passed.”

Another target for Matrix’s COVID-19 program are dual-eligibles – members whose healthcare expenses are covered under both Medicare and Medicaid.

“Many in the dual-eligible population don’t have Wi-Fi or mobile phones, so their access to up-to-date information is very limited,” Jonsson said. “With so much changing day-to-day we try to ensure that they understand what is happening now so they don’t panic or accidentally put themselves in harmful situations.”

The COIVID-19 situation continues to be very fluid. As such Matrix continues to seek ways to bring value to the members and communities they serve, while coordinating with its health plan and health system clients, as well as local, state and federal public health authorities to ensure the safety of its corporate staff, providers and members across the country.

About Matrix Medical Network

Matrix Medical Network helps health plans and providers create an affordable, patient-centered approach to successfully navigating value-based care. The clinical services organization’s unmatched network of healthcare professionals meets difficult-to-engage members where they are to assess health and safety, identify and close care gaps and offer life-changing services that activate them to manage their own health. Matrix then uses AI and machine learning to harness the massive amounts of data captured to drive better clinical decision-making, improving outcomes and member satisfaction while reducing the cost of care and delivering unparalleled ROI. For more information, visit www.matrixmedicalnetwork.com.

Media contact:

Marcia Rhodes, Amendola Communications for Matrix Medical Network
mrhodes@acmarketingpr.com
480.664.8412 ext. 15

 

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A Healthy Heart for the Rest of Your Life

A Healthy Heart for the Rest of Your Life

Michelle, a Matrix Nurse Practitioner, recently shared her personal experience with a heart health story and the ways to promote a healthy heart:

My grandmother of 98 years asked that I accompany her to a results visit with her Primary Care Physician (PCP) since I was “almost a doctor” and could help her understand anything if needed. For the record, I am a Matrix Nurse Practitioner and I gladly consented.

We were having a fun conversation when the PCP entered and warmly greeted us as if we were family. He reviewed the results of her lab-work, and then discussed decreasing the dosage on a few medications as she was doing so well.

He discussed continuing her current diet and encouraged her daily walk to the mailbox and back…about 1/4 mile round trip.

He asked if she had questions and spent a few minutes asking about family. He shook her hand and said, “You are such a wonderful person, and have the softest heart I know.”

When we got into the car, she looked angry which is unusual for my grandmother. I asked her what was wrong and she said, “I don’t have a soft heart! My heart is strong as an ox. I don’t think he is a nice doctor to wait until the end of the visit to tell me that!”

I looked at her and said, “He meant that you have a soft spot in your heart for your family, friends and life. He said you were a wonderful person and he meant it.”

She smiled and exclaimed, “He is the nicest doctor I know!”

Whether in the home, mobile clinic or facility, Matrix providers get an opportunity to promote a healthy heart. This opportunity may be presented, or stated in as many different ways as there are providers, but let me leave you with the following:

Help yourself to as much education as you can get. Know what your numbers are, and should be, for your BP, Weight, A1C, and Cholesterol for starters.

Eat a balanced meal that includes a protein, vegetable, starch and carbohydrate. Moderation is key. Be sure to drink plenty of water throughout the day!

Activity should be a part of your daily routine. Start with what you can do, and then do what you can do every day.

Rest and Relax are the hardest to do but most important to plan into your life.

Take time for yourself, family and friends. Share your “soft heart.”


Heart Health Tests — Early Detection Saves Lives

Heart Health Tests — Early Detection Saves Lives

Our heartbeat, strongly linked to our mission at Matrix Medical Network (Matrix), is to create solutions to improve the quality and affordability of health care for the members that are entrusted to us by our health care customers.

Our “heart” longed to reach more members, so Matrix decided to take our “heart health” mission where they live …in the form of Mobile Health Clinics.

One of the unique features of the Mobile Health Clinic to improve quality and affordability of health care is cardiovascular testing. Our Mobile Health Clinics offer a comprehensive health assessment conducted by a board certified provider, who is able to order an Electrocardiogram (ECG) and/or an Echocardiogram (ECHO) for members who have cardiac risk factors. The tests are performed on board the mobile health clinic by a cardiovascular technician in a comfortable setting.

The ECG looks at the electrical activity of the heart and helps the provider determine the rate and regularity of the heartbeat.

The ECHO looks at the pumping activity of the heart, the valves and chambers, using an ultrasound machine. An Interpreting Physician will evaluate the results and a report is sent to the member’s primary care physician (PCP) to support the goals of quality patient care. The PCP assumes responsibility for treating and referring the member to a specialist if indicated.

These two tests are so important to the heart health of the member as they provide a good measurement of how healthy the heart is, or can be, with the proper intervention and treatment that starts with the Matrix team and continues with the member’s PCP or Specialist.

Remember, early detection saves lives!

Matrix mobile health clinics deliver community-based care with enhanced cardiovascular diagnostic capabilities that cannot be done in the home. Learn more about the mobile health clinics.


February is American Heart Month

February is American Heart Month

During the month of February, matters of the heart are often top of mind. From chart-topping songs telling stories of heartbreak to holidays dedicated to the celebration of love, we all seem to be focused on the heart, in a metaphorical sense anyway.

But, behind those multi-colored candy hearts and arrow-wielding cherubs there lies a more serious topic. February marks the beginning of American Heart Month, a federally-designated event that has sought to raise awareness for heart disease and stroke since it was first proclaimed by President Lyndon B. Johnson in 1964.

It’s the goal of organizations like the Centers for Disease Control and the American Heart Association to increase awareness of heart health and lower the risks for heart disease. According to the Centers for Disease Control, heart disease is the leading cause of death for men, women, and people of most racial and ethnic groups in the United States. Both organizations emphasize the importance of regular exams and testing from a healthcare provider.

Within our Matrix Medical Network (Matrix) Clinical Education team, and the Matrix providers in the field, the heart is an organ or pump that sits behind the sternum and sends oxygen rich blood throughout the body with every beat that is electrically initiated. The heart beats at an average rate of 80 times per minute, which is about 42 million times a year.

Thankfully, most of us do not have to think about how or why the heart beats, but ALL of US should be concerned about keeping that heartbeat going strong and healthy for the whole of our lives. Awareness of traditional risk factors, education about heart health and lifestyle modifications can help to mitigate the risk for heart conditions, such as coronary artery disease.

Coronary Artery Disease (CAD) applies to the arteries that supply blood flow to the heart muscle. The diagnosis of CAD indicates that the individual has atherosclerosis or plaque in the coronary arteries. Atherosclerosis builds up and damages the coronary arteries causing platelet aggregation, resulting in a blockage. Atherosclerosis minimizes the blood flow and can lead to ischemia or a myocardial infarction.[1]

Assessing heart health is part of the Matrix Comprehensive Health Assessment (CHA). During the member visit, the Matrix provider spends a portion of the visit asking about issues of the heart…the organ and the vessels in a physical sense that is.

Matrix providers ask questions to assess the member’s risk for heart related disorders, perform a physical exam, and conduct testing. Members are asked if they have a family history of Coronary Artery Disease and when their last Cholesterol screen was done. Providers assess for signs or symptoms that may indicate a heart problem, such as chest pain, shortness of breath, irregular heartbeats, previous surgeries, and history of hospital admissions. Providers on the Matrix Mobile Health Clinic are able to further evaluate the heart using EKG and Echocardiogram testing. The thorough assessment of the whole body system enables the provider to learn more about the overall health of the member’s heart, and to make recommendations regarding following up with their primary care physician or specialist based on these findings.

Follow our posts this month as we address additional topics focused on heart health during American Heart Month.

1 Coronary Heart Disease Risk Factors. (2009, December 2). Retrieved from https://jamanetwork.com/journals/jama/fullarticle/184989


Matrix Medical Network’s Mobile Health Clinic Helps Excellus BlueCross BlueShield Close Gaps in Care

Matrix Medical Network's Mobile Health Clinic Helps Excellus BlueCross BlueShield Close Gaps in Care

SCOTTSDALE, Arizona, January 21, 2020 – Matrix Medical Network, a leading provider of in-home and mobile health clinic assessments and care management, and Excellus BlueCross BlueShield, which delivers health care coverage across upstate New York, have partnered to provide a state-of-the-art mobile health clinic (MHC) to ensure that members have even greater choice and convenience in accessing important care and preventive services.

“Many of our screenings can detect disease, diagnose conditions before they become advanced, and help people live longer and healthier lives,” said Dr. Daniel J. Castillo, Matrix chief medical officer. “We are excited to have one of our mobile health clinics on the road in upstate New York and we are very proud of our ability to improve access of care to Excellus BCBS members and help improve their lives.”

Eligible Excellus BCBS members can receive preventive diabetes screenings such as a dilated retinal exam, as well as colorectal screening and mammography. Eligible Medicare members can also receive bone density screening. Appointments will be scheduled only for members with gaps in care based on nationally recognized preventive services guidelines.

To assist Medicare and Medicaid members who haven’t had their preventive screenings, Excellus BCBS is inviting those members by mail to make an appointment and visit the mobile health clinic, which will be at prominent locations in the neighborhoods where these members live. During December, the mobile health clinic staff saw members in New York’s Monroe, Onondaga, Oneida and Broome counties. The program continues into 2020.

“Closing the gaps in care related to preventive screenings is an ongoing challenge for some members and that makes it an ongoing challenge for their doctors and their health insurer too,” said Dr. Brian Steele, Excellus BCBS chief medical director for Safety Net products.

“The goal is to work in partnership with the member’s physician to help the member receive the preventive services they need,” said Dr. Steele. “We want all of our members to stay healthy.”

About Matrix Medical Network

Matrix Medical Network provides a broad array of assessment and care management services to individuals that improve health outcomes and health plan financial performance. Matrix providers engage with health plan members wherever they are in their journey to health improvement. Our national network of community-based clinicians delivers in-home services for members while our fleet of mobile health clinics provides community-based care with advanced diagnostic capabilities. These options, and our advanced engagement approach, helps health plans manage risks, close care gaps and connect members to more options for the care and support they need. Matrix is headquartered in Scottsdale, AZ, and partners with leading health plans and providers across the country. Matrix is backed by Frazier Healthcare and Providence Service Corporation (Nasdaq: PRSC) of Stamford, CT. For more information, visit matrixmedicalnetwork.com.

About Excellus BlueCross BlueShield

Excellus BlueCross BlueShield, an independent licensee of the Blue Cross Blue Shield Association, is a nonprofit health plan with 1.5 million upstate New York members. The company’s mission is to help people live healthier and more secure lives through access to high-quality, affordable health care. Its products and services include cost-saving prescription drug discounts, wellness tracking tools and access to telemedicine. With more than 3,500 employees, the company is committed to attracting and retaining a diverse workforce to foster innovation and better serve its members. It also encourages employees to engage in their communities by providing paid volunteer time off as one of many benefits. To learn more, visit ExcellusBCBS.com.

Matrix Medical Network Media Contact

David M. Goodspeed: office 480.862.1970 or david.goodspeed@matrixmedicalnetwork.com