Engaging even the most challenging members through a proven approach to close critical care gaps and help health plans achieve quality targets.
Specialized data analytics and scrubbing align the member with the right field staff to implement the tailored intervention.
Local community-based field staff conduct individual telephonic and in-person outreach.
Matrix staff can complete assessments, provide coaching and education, complete documentation, and provide follow-up support to members.
Matrix is a proven leader in locating and engaging members and closing critical care gaps on behalf of health plans.
Success rate with members who were previously unengaged
Number of care gaps that members were coached on
Members reached for successful gap closure in 2017