Introducing Telehealth

In response to the COVID-19 pandemic and upon receiving guidance from the Centers for Medicare and Medicaid Services (CMS) to expand access to care via telehealth, Matrix developed a unique telehealth program for health plan members. By leveraging telehealth, Matrix can conduct risk adjustment services through virtual Comprehensive Health Assessments (CHAs), an approach that delivers accurate risk assessment diagnoses combined with screening for COVID-19 symptoms. This solution enables Matrix to expand access to care, make health management easier and ultimately improve the efficiency of the healthcare delivery network.


Blog

Comparing NPS for Telehealth and In-Home Assessments

Net Promoter Score (NPS) is a management tool used to measure member loyalty or affinity. Data has shown when used properly, it’s a strong predictor of future revenue and profit.

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Conferences and News about Making Telehealth Changes Permanent

For those of us working on telehealth and risk adjustment, it’s been a whirlwind recently with the…

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Telehealth Targeting Strategies

Today, I’d like to present a survey of telehealth strategies focusing on the timing and…

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Risk Adjustment from Early Telehealth Visits

With a couple months of experience completing prospective visits virtually, it’s natural to ask how…

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Clarification of Coding for Medicare Advantage

There have been a lot of questions about appropriate coding for telehealth visits. Let’s recap some…

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Telehealth Risk Adjustment by Line of Business

Here is a recap of how telehealth visits can be used for risk adjustment by line of business:

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Telehealth Visits Will Risk Adjust for Medicare Advantage

The official guidance which those of us in the risk adjustment community have been waiting for has…

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MA Final Notice Silent on Risk Adjustment for Telehealth

As I suspected, the final notice for MA and Part D came out today, and it does not address whether…

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Telehealth as an Alternate Modality for Medicare

Today, CMS published a fact sheet and FAQ which answered a lot of questions about the use of…

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Medicare Advantage Allowed to Expand Telehealth

Today, CMS released a memo authorizing Medicare Advantage plans to expand access to telehealth.

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Conferences and News about Making Telehealth Changes Permanent

For those of us working on telehealth and risk adjustment, it’s been a whirlwind recently with the…

Read More

Telehealth Targeting Strategies

Today, I’d like to present a survey of telehealth strategies focusing on the timing and…

Read More

Risk Adjustment from Early Telehealth Visits

With a couple months of experience completing prospective visits virtually, it’s natural to ask how…

Read More

Contact Matrix Medical Network

We welcome any inquiries and requests for further information about our organization, telehealth offering, and general questions or comments. Please fill out the form below to get in touch and we will get back to you shortly.